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NETSCAPE 4.06 (or earlier) USERS
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If you are using Netscape 4.06 or an earlier version, you may encounter a warning window before you purchase an item or service with a credit card from many merchant sites including this one. This message means that the root certificate in your browser that identifies and validates our server has expired. You may choose to proceed after you acknowledge this warning. However, we recommend one of two solutions that will fix this. One solution is to upgrade to the latest browser by Netscape or Microsoft. The second solution is to upgrade the root certificate in your current browser by visiting:
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http://www.cybertrust.com/cybertrust/resources/root/root.html
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GENERAL ORDERING PROCEDURES
DLIELC is authorized to sell American Language Course (ALC) materials [DoDD 5160.41, Defense Language Program (DLP), 7 Apr 88] at no cost to the government. DLIELC is the sole source of procurement for all ALC materials.
Private Sector customers and customers from US Government Agencies not using IMET and FMS funds can purchase these materials, on-line, at this site. If you are a private sector customer or a customer from a US Government Agency not using IMET or FMS funds for the purchase of ALC materials, please read the On-line Ordering Procedures below.
If you are a Government Agency using International Military Education and Training (IMET) or Foreign Military Sales (FMS) funds, you cannot purchase materials on-line from this site.
However, you can obtain ordering information, download the needed forms to print, fill in, mail, and/or fax, and you can also get e-mail links to get your questions answered. Select one of the two links below.
Ordering Procedures for IMET Orders
Ordering Procedures for FMS Orders
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On-line Ordering Procedures
Please be aware that DLIELC will only ship to US addresses. Contact a freight forwarder (a company that handles US shipments sent outside the US) and obtain their US shipping address.
To order from this web site, read the categories in the COURSEWARE CATALOG INDEX, and determine what you want to buy. Click on the link to the ORDER FORM and enter the information. Check your order. When ready, submit the order by clicking on the SEND button.
Payments
Additional Ordering Procedures for US Government Agencies
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Additional Ordering Procedures for US Government Agencies
US Federal Government Agencies not using FMS/IMET funds may purchase ALC materials directly from DLIELC by providing us a list of requested ALC materials (or a completed Order Form) along with one of the following financial options:
- the government’s IMPAC Visa card
- an authorized accounting fund cite code for the purchase
- a DD Form 448, Military Interdepartmental Purchase Request (MIPR)
- a DD 1155, Order for Supplies or Services
The Order Form can be obtained from this web site in two formats
- as an electronic Excel form (Order Form) to complete electronically and send to us as an e-mail attachment (see e-mail address below)
- as a PDF file (Order Form) to print, complete by hand, and fax to us (see fax number below).
Adobe Acrobat Reader is needed to view and print PDF Files. The software is available to dowload from the Adobe Web site.
Or you could also send your request by mail to DLIELC Logistics & Sales Branch at
DLIELC/Logistics & Sales Branch
2235 Andrews Ave
Lackland AFB TX 78236-5259
Or contact us for more information at
DSN: 473-4823
DSN FAX: 473-3063
COMM: (210) 671-4823
COMM FAX: (210) 671-4823
Email: Resources Division
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We reiterate that DLIELC can only mail shipments to United States addresses. We regret that we cannot ship overseas.
- Surface shipping cost is 10% of total order.
- Air shipping cost is 25% of total order.
- Shipping charges must be included in your order.
- If partial orders are not acceptable, be sure to indicate that so we will hold your order until all materials are in stock.
- Cassette tapes are guaranteed against jamming for 30 days from the date of receipt; they will not be replaced without charge after 30 days.
- Tests and quizzes can be sold only to institutions, not to individuals.
- Asset use fee: A four-percent administrative fee is required from all non-federal purchasers. Calculate four percent of the order cost and add it to the total.
- DLIELC will compute shipping charges, if requested, before you submit your prepaid voucher. Contact LERW for this service by sending an e-mail to:
Resources Division
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Questions
If you have any questions about how to order, shipping information, information about your received order, etc., contact us at:
DLIELC/Logistics & Sales Branch
2235 Andrews Ave
Lackland AFB TX 78236-5259
DSN: 473-4823
DSN FAX: 473-3063
COMM: (210) 671-4823
COMM FAX: (210) 671-4823
Email: DLIResources@lackland.af.mil
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